Privacy policy

Privacy Policy

Last updated: May 19, 2026

tryalthina respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.

By using our website, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment-related information
  • Customer support messages

We may also collect basic technical information such as your IP address, browser type, device information, and website usage data to help operate, improve, and protect our website.

How We Use Your Information

We use your personal information only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Confirming payment and transaction details
  • Shipping products
  • Providing customer support
  • Sending order confirmations and updates
  • Preventing fraud and unauthorized activity
  • Improving website functionality and security
  • Complying with legal obligations

We Do Not Share or Sell Personal Information

We do not share, sell, rent, or trade anyone’s personal information with third parties for marketing, advertising, or unrelated business purposes.

We may only provide limited information to trusted service providers when necessary to operate our business, such as processing payments, fulfilling orders, shipping products, maintaining website security, preventing fraud, or complying with legal requirements. These service providers are only permitted to use the information as needed to perform services for our business.

Payment Information

Payments are processed securely through trusted payment providers. We do not store full credit card numbers or full payment card details on our website servers.

Cookies and Website Data

Our website may use cookies and similar technologies to help the website function properly, improve user experience, analyze website performance, and protect against fraud.

You may adjust cookie settings through your browser.

Children’s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

We do not share or sell personal information of anyone, including individuals under 16 years of age.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to process orders, provide customer support, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.

Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Email: support@tryalthina.com