Terms of service


TERMS OF SERVICE

Last updated: August 19, 2026

These Terms of Service ("Terms") govern your access to and use of TryAlthina.com and purchases made through the website.

Throughout these Terms, "TryAlthina," "we," "us," and "our" refer to the operator of TryAlthina.com.

By accessing our website or purchasing a product, you agree to these Terms to the extent permitted by applicable law.

Eligibility

By making a purchase, you represent that you are legally capable of entering into a binding transaction in your jurisdiction.

Products involving fire, fuel, heat, sharp components, tools, or other potentially hazardous materials should be purchased and used only by responsible adults or under appropriate adult supervision.

One-Time Purchases

Products sold through TryAlthina.com are offered as one-time purchases unless the checkout page expressly states otherwise before payment.

A standard product purchase does not create a subscription, membership, or recurring product order.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, and other information are accurate.

Actual product appearance, packaging, dimensions, or color may vary slightly due to manufacturing changes, display settings, or product updates, provided the product remains materially consistent with what was represented at purchase.

If the product you receive is materially different from what you ordered, contact us.

Product Availability

Products may be available only in limited quantities.

We may discontinue products, update products, restrict quantities, or stop accepting new orders at any time.

Prices

Prices displayed on TryAlthina.com are subject to change before an order is completed.

The price applicable to your purchase is the price disclosed during checkout when your order is submitted, subject to correction of obvious errors.

Applicable taxes, shipping charges, and other mandatory charges will be disclosed during checkout where required.

Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to reject or cancel an order for legitimate reasons including:

  • product unavailability;
  • payment failure;
  • suspected fraud;
  • duplicate orders;
  • shipping restrictions;
  • obvious pricing or listing errors; or
  • suspected violation of these Terms.

If we cancel an order after collecting payment, we will refund the applicable amount.

Payment

You agree to provide current, complete, and accurate payment and billing information.

By submitting a payment method, you represent that you are authorized to use that payment method and authorize the applicable purchase amount disclosed at checkout.

Shipping

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms.

Delivery dates and transit times are estimates unless expressly identified as guaranteed.

Returns and Refunds

Returns, refunds, replacements, and order cancellations are governed by our Return and Refund Policy, which is incorporated into these Terms.

Product Safety

You are responsible for reading and following all instructions, warnings, labels, and safety information supplied with a product before using it.

Products involving open flame, alcohol or another fuel, heat, combustion, or cooking may create risks of fire, burns, property damage, and other injuries when used improperly.

Never refill a fuel-burning product while it is burning, while a flame may still be present, or while the product is hot.

Keep fuel and flames away from children, pets, combustible materials, ignition sources, and spilled fuel.

Use only fuels specifically authorized by the instructions supplied with the applicable product.

Unless the written product instructions expressly state otherwise, fuel-burning products should not be operated in enclosed areas such as homes, tents, vehicles, garages, or other inadequately ventilated spaces.

Never modify a product or use it for a purpose inconsistent with its instructions.

Purchaser Responsibility

You are responsible for determining whether possession or use of a product is lawful and appropriate in your location.

You are also responsible for using products safely and in accordance with applicable laws, regulations, instructions, and warnings.

Emergency and Survival Products

Products marketed for camping, emergency preparedness, survival, backup cooking, or similar purposes are consumer products and are not a substitute for professional emergency services, emergency planning, medical care, or official safety instructions.

No product should be relied upon as the sole means of protecting life or property during an emergency.

Prohibited Uses

You may not use TryAlthina.com:

  • for unlawful or fraudulent purposes;
  • to violate another person's rights;
  • to distribute malicious software;
  • to interfere with website security;
  • to obtain unauthorized access to systems or accounts;
  • to provide fraudulent payment information; or
  • to conduct fraudulent orders, returns, or chargebacks.

Intellectual Property

Unless otherwise indicated, website content including text, branding, graphics, logos, product-page designs, photographs, and other original content is owned by or licensed to TryAlthina and is protected by applicable intellectual-property law.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, scrape, or republish protected website content without authorization except as permitted by law.

Reviews and Submitted Content

If you voluntarily submit a review, photograph, comment, or other content to us, you represent that you have the right to provide that content.

You grant us a non-exclusive license to use content you intentionally submit for publication in connection with operating and promoting TryAlthina, subject to applicable law.

We will not knowingly represent fabricated content as an authentic customer review.

Third-Party Services

Our website may use or link to services operated by third parties, such as payment providers, shipping carriers, social-media platforms, and technology providers.

Their services may be governed by separate terms and privacy policies.

Disclaimer of Warranties

Except for warranties expressly stated by TryAlthina and except to the extent prohibited by applicable law, the website and products are provided subject to applicable statutory and implied rights.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, TryAlthina will not be liable for indirect, incidental, special, exemplary, or consequential damages arising solely from use of the website or misuse of a product.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by law, including liability that cannot legally be waived.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful use of TryAlthina.com, fraudulent conduct, or material violation of these Terms.

This provision does not require a consumer to indemnify TryAlthina for TryAlthina's own unlawful conduct or liability that cannot legally be shifted to a consumer.

Errors and Omissions

We reserve the right to correct typographical errors, inaccuracies, or omissions on the website.

If an error materially affects an order you have already placed, we will provide any notice, cancellation, refund, or other remedy required by applicable law.

Governing Law

These Terms are governed by applicable laws of the United States and the state law applicable to the transaction, without depriving consumers of mandatory protections provided by the laws of their jurisdiction.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

No Waiver

Failure to enforce a provision of these Terms does not constitute a permanent waiver of that provision.

Changes to These Terms

We may update these Terms from time to time.

Changes will apply prospectively from the date posted unless applicable law requires otherwise.

The Terms in effect at the time an order was placed will continue to govern that transaction where required.

Contact Us

Questions about these Terms may be directed to:

TryAlthina
Email: Support@tryalthina.com
Phone: (323) 370-0736